Description
Business Communication: Polishing Your Professional Presence 3rd (Third) Edition by Barbara Shwom, Lisa Gueldenzoph Snyder
Communication in Business Practices
Business Communication: Polishing Your Professional Presence helps readers achieve the highest level of professionalism when conducting business. With a clear communication model that helps readers professionally analyze and react to any sort of business situation, this text stresses the importance of etiquette in successful entrepreneurial practices.
The Third Edition Business Communication book relates business communication to modern technologies and social media outlets, bringing the text into the context of our digital world. With a focus on learning and exercising crucial skills such as writing, speaking, critical thinking, and collaborating with peers, Business Communication prepares readers for social and communicative challenges they will face as businesspeople.
Business Communication: Polishing Your Professional Presence 3rd (Third) Edition book Table of Contents:
PART 1. UNDERSTANDING THE FOUNDATIONS OF BUSINESS COMMUNICATION
1 Developing Your Professional Presence
2 Working with Others: Interpersonal, Intercultural, and Team Communication
3 Managing the Communication Process: Analyzing, Composing, Evaluating
PART 2. DELIVERING EFFECTIVE MESSAGES
4 Communicating Routine Messages and Building Goodwill
5 Communicating Persuasive Messages
6 Communicating Bad News
7 Communicating through Social Media
PART 3. RESEARCHING, PROPOSING, REPORTING, AND PRESENTING
8 Finding and Evaluating Business Information
9 Preparing Persuasive Business Proposals
10 Preparing Business Reports
11 Preparing and Delivering Business Presentations
PART 4. PERSUADING AN EMPLOYER TO HIRE YOU
12 Communicating Your Professional Brand: Social Media, Résumés, and Cover Letters
APPENDIX A. Formats for Business Documents
APPENDIX B. Documentation and Reference Styles
APPENDIX C. Grammar, Punctuation, Mechanics, and Conventions
APPENDIX D. Answer Key to Grammar Exercises
APPENDIX E. Proofreader’s Marks
GLOSSARY
INDEX
Title: Business Communication: Polishing Your Professional Presence
Author(s): Barbara G. Shwom, Lisa Gueldenzoph Snyder
Publisher: Pearson
Year: 2015
ISBN: 0133863301, 9780133863307
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